Privacy policy

The policy statement

Constellations petites maisons inc., located at 25 Rue Lefebvre Local 15, Lachute, Quebec J8H 3R8, Canada, is committed to protecting the privacy of its website visitors. This Privacy Policy outlines the information we collect, how it is used, and how it is protected.

Constellations petites maisons inc. has a policy to manage the collection, use, and disclosure of personal information in accordance with the standards set out in legislation on the protection of personal information and electronic documents (Canada) and the Act on the Protection of Privacy in the Private Sector (Quebec) (collectively the “Act”). To meet the requirements of the Act and for purposes of transparency and ethics, Constellations petites maisons inc. has a policy on the protection of privacy and confidentiality that it is committed to respect. In certain circumstances, personal information may be collected, used or disclosed without the knowledge of the person concerned and without his consent. These exceptions include the non-exclusive, personal information collected (i) for legal, medical or security purposes, (ii) for the detection and prevention of fraud or for the application of the law and (iii) for journalistic, artistic or literary purposes. Constellations petites maisons inc. may revise this policy of confidentiality in its sole discretion and at any time by the simple update of this page. The use of the website subsequent to the posting of such changes will mean acceptance of the revised privacy policy. 

Compliance with the Act

Constellations petites maisons inc. is committed to respecting the requirements of the Act with respect to any personal information or information concerning a natural person that may be used to identify them.

Responsibility

Constellations petites maisons inc. is responsible for personal information under its control and has designated a coordinator of the management of personal information that ensures compliance with the law.

Determination of the purposes of the collection of the information

The purposes for which personal information is collected are determined by Constellations petites maisons inc. prior to collection or time. Dated from this policy, the purposes for which personal information is collected are:


To identify users and their place of residence;
To identify the language of correspondence of the user;
To create an online product sales;
To open an account for the user who requests so;
To register a user who requests to be sent catalogues, promotions or other current information to;
To register a user who made the request in a competition;
To conduct a survey of users wishing to learn about their habits, their needs and their tastes;
To determine the subjects of interest to a user to optimize the use of the web Site.

Consent

Constellations petites maisons inc. ensures that anyone is aware of any collection, use or disclosure of personal information relative to this same person and that he/she consents to it.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to track visitor behaviour on our website and to provide a better user experience. Cookies are small text files that are stored on your device when you visit our website. 

You may choose to disable cookies through your browser settings, but doing so may limit your ability to access certain features of our website.

Limitation of collection

Constellations petites maisons inc. collects only personal information required for the purposes identified above by it.

Information Collection and Use

We collect information from visitors to our website when they voluntarily provide it through various forms, such as contact forms or subscription forms. This information may include personal information, such as name, email address, and phone number. 

We use the information we collect to provide you with information and updates about our products and services, to respond to your inquiries, and to improve our website and customer experience.Limitation of use, disclosure and conservation of personal information is not used or disclosed for purposes other than those for which it was collected unless the person concerned has consented thereto or unless the law allows it. Constellations petites maisons inc. is committed to keep personal information only as long as necessary for the achievement of the purposes identified. 

In this context, Constellations petites maisons inc may disclose your personal information to third parties with whom they make business with, namely: (i) to the financial institution or credit that is used for the purchase of a product online (connected to the use of the customer’s credit card); and (ii) to the suppliers of services of Constellations petites maisons inc who have a contract that offers comparable personal information protection levels and use information in cases of Constellations petites maisons inc, including for its administrative communication, archiving and document management needs.

Information Sharing and Disclosure

Constellations petites maisons inc. will not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers for the purpose of processing and storing the data, but these third parties are bound by confidentiality agreements and are only permitted to use the information for the purpose for which it was provided.

Accuracy

Personal information shall be as accurate, complete and updated as required by the purpose for which they are intended. Any user from whom Constellations petites maisons inc. has collected personal information can contact them to change its folder to correct inaccurate, incomplete or misleading information and to delete outdated information or not justified by the subject matter, or comments in writing and make them pay in the record.

Security measures

Constellations petites maisons inc. takes appropriate technical and organizational measures to protect the personal information we collect and store against unauthorized access, alteration, or destruction. 

Personal information is protected by security corresponding to their degree of sensitivity. Without limiting the generality of the foregoing, our Web site has some mechanisms and features that will protect, with a higher degree, your personal information, either through the use of firewalls, electronic encoding or secure transactional areas. The commands that you transmit to us are hosted on a secure server.

Transparency

Constellations petites maisons inc., by publishing on its website this policy, does so that specific information about its policies and practices relating to the management of personal information are readily available to any person. If you have questions regarding this policy, do not hesitate to contact the Coordinator of the management of personal information, which is responsible for the policy of confidentiality in Constellations petites maisons inc., at the address or numbers of telephone or fax indicated in the heading of notice, complaints and communications of the terms of use so that we can respond to the extent possible.

Access to personal information

Constellations petites maisons inc. is committed to inform any person who requests so about the existence of personal information concerning, the use which is made and the fact that they were disclosed to third parties, and allow it to consult. It will be also possible to challenge the accuracy and completeness of the information and make the appropriate corrections. Please note that the access to your folder containing your personal information is free. However, we can require you the refund of reasonable costs related to reproduction and the transmission of such personal information. We will inform you in advance of these costs, if there are any.

Possibility to lodge a complaint for a breach of the principles

Any person may make a complaint to Constellations petites maisons inc. in the event of non-compliance with the above principles by contacting the coordinator of Constellations petites maisons inc. privacy policy to the address or to the numbers of telephone indicated in the section notice, complaints and communications of the terms of use.

Employees

All employees at Constellations petites maisons inc. that collect, maintain or use personal information is required to ensure that the collection, use and disclosure of this information should be conducted in accordance with this policy and the relevant procedures.

No conservation information outside of Quebec

Constellations petites maisons inc. retains your information within the territorial boundaries of Quebec. However, the information collected for the payment of the products are collected by PayPal ™ or Stripe MC and are kept on their servers. Constellations petites maisons inc. cannot guarantee that these informations are not kept on servers located outside Quebec or the Canada and cannot be held responsible for any prejudice in this regard.

Other information and conditions relating to the privacy and security

We invite you to read the Conditions of use of the web Site of Constellations petites maisons inc. to learn more about the conditions that apply to your use of the Web site and your personal information.

Changes to this Privacy Policy

Constellations petites maisons inc. reserves the right to change this Privacy Policy at any time, and will post any updates on this page. If you have any questions or concerns about our Privacy Policy please contact us at info@constellations.house By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Website in Construction

Thank you for your interest in Constellations. We are a small start up and are working hard to finalize our website. Check back soon for access to this section of the site.

Une question?
Appelez nous au
514-572-8953